MediReminder
Medication Management App and Companion Website
Project Summary
To create a user-friendly medication management app and companion website to assist busy caregivers and individuals in efficiently managing medication schedules with on-the-go reminders and comprehensive remote support.
Problem
To solve the complexity and confusion faced by caregivers and individuals in managing multiple medications efficiently, leading to missed doses and potential health risks.
Goal
The goal of the project is aim to simplify medication management provide timely reminders, and offer remote support, ensuring better adherence and overall health outcomes.
Project Details
Key skills
Competitor Research, User Research, User Testing, Wireframing, Prototyping
Tools
Figma, Google Meet, Powerpoint
User Research
Summary
The user research was conducted by combining qualitative methods, including interviews and usability testing, to gain insights into the needs and preferences of busy caregivers and individuals managing medications. The assumptions going into the research were that users needed a simple and intuitive app with reminders for medication management.
However, after conducting the research, I discovered that users also valued features like remote support for family members and healthcare providers.
The primary motivation for users was the desire for a reliable tool that could streamline medication management and provide peace of mind. The research also highlighted the importance of customization options and visual clarity for older users.
As a result of the research, adjustments were made to the design approach, placing more emphasis on remote support features and ensuring a user-friendly interface suitable for users of all ages and levels of tech-savviness.
PainPoints
Difficulty in locating the “Taken Late” option
The pain point of users struggling to find the “Taken Late” option for marking missed doses indicates the need for a more prominent and intuitive interface element to facilitate accurate medication adherence tracking. Moving forward, the design will ensure clear visual cues and easy-to-access options for marking missed doses, reducing user frustration and promoting timely updates.
Lack of Customization Options
Users expressing a desire for customization options for reminders reveal the need to provide flexibility in setting reminder preferences based on individual medication schedules and routines. In response to this pain point, the design will prioritize the inclusion of customizable reminder settings, allowing users to tailor their medication alerts according to their unique needs and lifestyle.
Limited Features for Remote Support
The pain point related to limited features for caregiver remote support highlights the importance of enhancing communication and collaboration between caregivers and their loved ones. To address this concern, the design will focus on implementing features that facilitate seamless sharing of medication information, ensuring caregivers can provide adequate support and maintain an informed approach to caregiving.
Strategy
Personas & User Journey Maps
Usability study: Parameters
Study Type:
Unmoderated Usability Study
Length:
30 mins
Participants:
5 participants
Location:
United States, remote
For more details on the UX research study plan, click here.
Usability study: Findings
Two rounds of usability studies are conducted, and the studies aimed to gather valuable insights from participants, allowing to identify usability issues and make necessary improvements to enhance the overall user experience.
Round 1 findings
- Adding Medications: Straightforward and Intuitive.
- Customizable Reminders: Appreciated by Users.
- Difficulty in Locating the “Taken Late” Option.
Round 2 findings
- Improved “Taken Late” Option Accessibility.
- Enhanced Remote Support Features.
- Positive Feedback on User-Friendly Interface.
Userflow
User flow for App/Table
User flow for Companion Website
Accessibillity Considerations
Keyboard Navigation and Focus Indicators
Implementing keyboard navigation support and visible focus indicators to assist users who rely on keyboard input and screen readers. This allows users to navigate through the app and website using only keyboard commands, promoting an inclusive user experience.
Color Contrast and Visual Clarity
Ensuring sufficient color contrast and visual clarity throughout the designs to accommodate users with visual impairments and enhance readability for older adults. For example, we used high-contrast colors for text and buttons, making it easier for users with low vision to interact with the app and website.
Alternative Text for Images
Providing descriptive alternative text for images and icons to assist users with visual impairments who rely on screen readers. By including meaningful alt text, we ensure that users receive essential information from images, enhancing their understanding of the content and functionality.
Wireframe >Prototype
*Swipe left and right to compare before and after image
Size Variations
To provide the best possible user experience, I prioritized optimizing the browsing experience across different devices, including mobile and computer, accommodating users with varying screen sizes and ensuring a seamless experience.
Medication Details_Mobile
Medication Details_Website
High-fidelity Prototype
Final high-fidelity prototype maintained the user flow of the low-fidelity prototype, incorporating design enhancements based on the usability study findings.
Final Designs
Final Mobile Design
Visit MediReminder Hi-fi Prototype for mobile
Loading Screen_Mobile
Sign Up
Home
Medication Details_Mobile
Filter_Mobile
Med lists_Mobile
Med lists_Overdue_Mobile
Mark _Taken late_
Confirmation-1
Menu_Mobile
Final Companion Website Design
Visit MediReminder Hi-fi Prototype for companion website
Home
Sign up page_Website
Dashboard_Website
Medication Profile_Website
Medication Lists_Website
Invite Members_Website
Confirmation_Add med_Website
Family & Healthcare Providers_Website
Takeaways
Impact:
The designs of the “MediReminder” app and companion website have had a positive impact on users, streamlining medication management and enhancing caregiver support.
A study participant shared, “The app has made a significant difference in managing my parents’ medications efficiently.”
What I learned:
Throughout the project, I learned the importance of user-centric design, incorporating customization options, and the significance of accessibility considerations. Iterative usability studies allowed us to gain valuable insights, leading to a more inclusive and user-friendly solution for caregivers and individuals managing their medications.
Next steps
Usability Testing with Diverse User Groups
Conduct further usability testing with a diverse range of user groups, including individuals with disabilities and older adults, to ensure the app and website cater to a wide audience and meet accessibility standards. This step will provide valuable feedback and insights for refining the user experience.
Incorporating Medication Interaction Alerts
Integrate a medication interaction alert feature into the app to notify users of potential drug interactions, enhancing medication safety and preventing adverse effects. This step will add an extra layer of support and assurance for users managing multiple medications.
User Feedback and Continuous Improvement
Continuously gather user feedback through surveys, focus groups, and feedback forms to address any emerging pain points and make continuous improvements. Staying responsive to user needs will ensure the app and website remain relevant and effective in supporting medication management and caregiver assistance.
